GYMR Podcast & Blogs

Tune in to our Chief Development Officer's John Johnson's podcast and explore his insightful blog posts, where he shares valuable knowledge and expertise. Stay informed and inspired with a regular dose of insights and motivation covering merchant service sales, digital marketing, and personal growth. Whether you're looking to enhance your skills, stay ahead in the industry, or fuel your entrepreneurial journey, these resources are designed to keep you motivated and equipped for success.

GYMR Podcast & Blogs

Tune in to our Chief Development Officer's John Johnsons podcast and explore his insightful blog posts, where he shares valuable knowledge and expertise. Stay informed and inspired with a regular dose of insights and motivation covering merchant service sales, digital marketing, and personal growth. Whether you're looking to enhance your skills, stay ahead in the industry, or fuel your entrepreneurial journey, these resources are designed to keep you motivated and equipped for success.

April 23, 2025
Visibility Beats Vanity: Why Local SEO Matters More Than Paid Ads Local business owners are often tempted to jump straight into paid ads. It feels fast, exciting, and promising. But when listings are broken, outdated, or missing entirely, even the most well-funded ad campaign will fall flat. That is why local SEO—specifically listings—is the first step. It builds trust, improves visibility, and gets you found by people who are already searching for what your business offers. And most importantly, it turns searchers into paying customers. What Is Local SEO, and Why Should You Care? Local SEO ensures that when someone types 'best pizza near me' or 'local HVAC service,' your business appears in the results. It relies on consistent listings across Google Business Profile, Yelp, Apple Maps, Facebook, Bing, and industry-specific directories. If your hours are wrong, your address is outdated, or your profile is unclaimed, you are not just missing traffic—you are missing revenue. Because people cannot pay a business they cannot find. Trust Begins with Accurate Listings When your business information is accurate across the web, customers feel confident. They call. They visit. They make a purchase. Consistent listings say, 'We are reliable, local, and ready to help.' But if your phone number bounces or your reviews are three years old, the opposite happens. Customers doubt the business. That hesitation kills conversions—and ultimately, your payment volume. Why Paid Ads Cannot Compensate for Bad SEO Imagine paying to bring customers to your digital front door, only for them to find the lights off and no one home. That is what happens when you drive paid traffic to a business that does not have its listings in order. A strong SEO foundation makes every marketing dollar work harder. If customers trust what they see, they will engage. If they are confused, they will click away. Real-World Behavior, Real-World Dollars Eighty-eight percent of consumers who search for a local business on their phone visit or call within 24 hours . That means every local search is a transaction opportunity waiting to happen. But only if the business is visible, present, and credible. If you are in merchant services, this is a direct tie-in to volume. No visibility equals no sales. No sales equals no swipes, clicks, invoices, or deposits. Listings Improve Everything! Optimized listings boost search rankings. Better rankings mean more traffic. More traffic means more leads. And more leads mean more payments. Whether it is an invoice, a dual pricing option, or an eCommerce sale, all roads begin with visibility. Fix the listings, and every other service you sell becomes more effective. The Sales Strategy: Start with a Scan The best way to get buy-in from a business owner is to show, not tell. Run a free scan of their listings and walk them through the results. Let them see that they are listed as 'closed' on Saturdays. Show them that they have zero reviews on Apple Maps. That realization opens the door to conversation, trust, and a full stack solution pitch. Local SEO Supports Your Full Tech Stack Selling websites, ads, reputation tools, or payment processing? Great. But none of it works without the foundation. Local SEO improves the results of every campaign: - Ads convert better - Websites get more traffic - Reviews gain visibility - Invoices and subscriptions gain traction It all works better when the business is findable and trusted. Do Not Skip the Foundation Businesses that skip listings are building on sand. They might get short-term wins, but long-term stability comes from owning their visibility. This is where digital pros and payment professionals can truly shine. Offer the scan. Walk through the problems. Deliver the fix. And then stack on everything else. The Bottom Line Local SEO is not a marketing tactic. It is a visibility strategy that impacts every part of the business—from discovery to conversion to payment. When you lead with listings, you create a path to every other solution. And when you help a business become visible, credible, and clickable—you get the swipe, the invoice, and the long-term relationship. Want More? Want more content like this, built just for merchant services pros and digital marketers? We are dropping insights like this every week inside our exclusive Facebook and LinkedIn groups. Join the conversation, get real-time sales tips, and share what is working in the field. Click the link to join the tribe—because your mind is not right until your site is! If this helped you sharpen your pitch, like and share it with your team or someone in the trenches. Let us help each other win.
April 23, 2025
Your Website Is Speaking Before You Do Have you ever met someone who showed up to a job interview in wrinkled khakis and a Bluetooth earpiece from 2007? That is the digital equivalent of a bad website. It does not matter how skilled or experienced someone is—no one will buy what they are selling if the first impression is a disaster. In the same way, your website is your first handshake with every potential customer. And they are judging it—fast. Credibility Is Built—or Lost—Within Seconds Studies show that 75 percent of users judge a company’s credibility based solely on website design. Not pricing. Not reviews. Not product quality. Just the look and feel of the site in the first three to five seconds. This means the homepage has more influence on trust than anything else you do online. Your Website Is Not a Brochure. It Is a Sales Machine. The website is not a placeholder. It is a full-time employee. It acts as your receptionist, salesperson, and storefront all in one. It answers questions. It builds trust. It handles transactions. And if it does not do any of that well? You lose leads. You lose processing volume. You lose revenue. Speed Builds Trust. Delays Kill It. According to Google, you have less than three seconds before bounce rates spike. Every additional second increases the chances that a customer will leave. A one-second delay in page load time can drop conversions by 7 percent. That is not an exaggeration. It is money left on the table every single day. If you are running paid ads to a slow site, you are setting fire to your ad budget. Design Is Navigation. Navigation Is Conversion. Good design is not about looking trendy. It is about guiding users. A website should lead visitors through a logical journey: Who you are, what you do, how to buy it, and where to pay. If the experience is clunky or confusing, people will leave. And on mobile, which accounts for over 60 percent of traffic, poor design can ruin the entire flow. Responsive, mobile-first layouts are not optional anymore. They are survival. Your Website Is a Payment Tool—Not Just a Pretty Page The end goal is not traffic—it is a transaction. Whether it is eCommerce, invoice links, ACH, or subscriptions, the website must support the process of getting paid. A clean, fast, well-designed website increases conversions, average order value, and trust. It removes friction. And friction is the sworn enemy of processing volume for you and profits for your merchant. A Broken Site Destroys Trust Nobody wants to enter their credit card on a site that looks outdated or unstable. If the design feels like a high school project, customers will not take the next step. Design influences perception. Perception drives trust. And trust is what drives payments. That is the sequence. You cannot afford to get it wrong. Treat the Website Like a Sales Rep, Not a Digital Flyer When you pitch a website redesign, do not talk about fonts. Talk about revenue. “This new site will help you close more deals from your ads.” “This site will reduce cart abandonment.” “This will turn five extra calls a week into $5,000 a month in services.” Use the language of performance, not preferences. Selling Payments? Fix the Front End First. Before a customer swipes, pays, or clicks 'buy,' they experience the website. If that experience is frustrating, everything else falls apart. Selling dual pricing? The explanation must be clear. Offering subscriptions? The flow must be smooth. Pushing ACH and invoice payments? The journey must be secure and intuitive. First Impressions Become Bottom Line Results The homepage sets the tone. A bad one makes a business look amateurish. A great one builds instant credibility. Credibility converts. And conversions are what drive revenue. The site is not decoration—it is the launchpad for every part of your digital strategy. The Bottom Line If your clients want to drive more leads, earn more trust, and make more sales, start with the site. Fix the homepage. Speed it up. Clean up the design. Remove friction from the buyer journey. Because in this market, that first digital impression is often the last chance to make the sale. Want More? Want more content like this, built just for merchant services pros and digital marketers? We are dropping insights like this every week inside our exclusive Facebook and LinkedIn groups. Join the conversation, get real-time sales tips, and share what is working in the field. Click the link to join the tribe—because your mind is not right until your site is! If this helped you sharpen your pitch, like and share it with your team or someone in the trenches. Let us help each other win.
April 23, 2025
Local SEO Is the Visibility Engine Most Businesses Ignore Let us get one thing straight—paid advertising has its place. It can drive traffic and deliver short-term results. But for many local businesses, paid ads are not the smartest first move. Why? Because if their listings are broken, inconsistent, or missing altogether, no ad campaign in the world is going to save them. What Is Local SEO, Really? Local SEO is about making sure a business shows up when someone searches for 'coffee shop near me' or 'emergency plumber in [your city].' It includes website optimization, reviews, and content—but it starts with listings. These listings—on platforms like Google Business Profile, Yelp, Apple Maps, Facebook, and dozens of directories—create a digital footprint. When they are consistent, current, and verified, they help a business rise to the top of map packs and search results. Listings Build Trust, Not Just Traffic The trust signals that accurate listings create are not just for Google—they are for the customer. When the hours, address, phone number, and services match across platforms, customers trust the brand. And when they trust, they click. When they click, they convert. And when they convert, they pay. Why Listings Beat Paid Ads in the Long Run Let us break this down clearly: - Listings cost less. There is no daily ad budget. - Listings are trusted more. Consumers know the top organic results are earned, not bought. - Listings keep working. Once they are live and optimized, they continue driving traffic—without additional spend. Paid ads are great for acceleration. Listings are better for long-term stability and compounding visibility. Customer Behavior Proves the Point Over 76 percent of location-based searches result in a same-day visit or call. That means businesses who win the local pack win the customer. Those businesses tend to have: - Verified listings - Consistent hours - Updated photos - Good reviews If your client is missing any of these, they are likely missing payments as well. Ads Cannot Compensate for Broken Listings You can spend thousands on Google Ads, Facebook boosts, or Instagram promos. But if the searcher finds an outdated phone number, wrong hours, or zero reviews, the trust evaporates. They do not click. They do not call. They do not buy. Running ads before fixing listings is like putting a turbocharger on a car with no tires. It might make noise—but it is not going anywhere. Local SEO Drives Real Payment Volume This is where things matter for merchant service pros. I’m talking to you! When a business ranks high in local search: - More people find it - More people call or visit - More transactions happen Whether it is swipes, invoice payments, dual pricing toggles, or subscriptions, everything relies on visibility first. A business that cannot be found cannot get paid. Tie Local SEO to ROI and Retention If your merchant sees an average transaction value of $100 and gains 10 more customers per month from local search improvements, that is $1,000 in added revenue. Over a year, it is $12,000. And those customers often return, refer, and review. That is compounding value—and it builds trust in your overall stack of services. The Smart Sequence: Listings Before Ads You would not build a house without pouring the foundation. You should not run ads without fixing the digital footprint. Listings are step one. Ads are step two. Your pitch: “We can run ads now, but if we do that before fixing your listings, we are just pouring money into a leaky bucket.” This lands. It makes sense. And it puts you in the driver’s seat. Overcoming the 'We Already Run Ads' Objection When a merchant says, 'We already run Google Ads,' ask this: - 'What do people see when they click?' - 'Are your listings correct across every major directory?' - 'How many calls drop because your hours are wrong or your location is off by a few blocks?' Most of the time, they do not know. That is your opportunity to step in, run an audit, and show the ROI of getting listings right. How Listings Amplify Every Other Tool Better listings mean better SEO rankings, more organic traffic, and stronger performance across: - Website conversion rates - Review generation - Call tracking - Paid ad performance Everything in your stack—from invoice path to dual pricing—benefits when the merchant is visible and trusted online. The Bottom Line Local SEO is not a luxury. It is the starting point for every modern business trying to win local attention. Listings are the single most overlooked, most cost-effective, highest-leverage strategy in the digital toolkit. They drive calls, clicks, visits, and payments. So fix the listings! Then watch everything else perform better. Want More? Want more content like this, built just for merchant services pros and digital marketers? We are dropping insights like this every week inside our exclusive Facebook and LinkedIn groups. Join the conversation, get real-time sales tips, and share what is working in the field. Click the link to join the tribe—because your mind is not right until your site is! If this helped you sharpen your pitch, like and share it with your team or someone in the trenches. Let us help each other win.
April 23, 2025
Start with Value, Not a Pitch In an oversaturated market where business owners receive a dozen cold calls a day about better processing, more traffic, or next-level software, one approach consistently rises above the noise: offering a free listing audit. A listing audit does not ask for trust. It earns it. It shifts the conversation from 'Let me tell you what I do' to 'Let me show you what is costing your business—and how we can fix it.' What Exactly Is a Listing Audit? A listing audit shows how a business appears across top digital directories like Google Business Profile, Yelp, Apple Maps, Bing, Facebook, and others. The scan reveals what is accurate, what is outdated, what is missing, where reviews are lagging, and whether the business shows up at all. The result is often a mix of bad data and missed opportunity. And most business owners have no idea. Lead with Diagnosis, Not Sales Think of this like being a doctor with an X-ray. You are not pitching a treatment yet. You are showing the fracture. A listing audit does exactly that. It is a visual, real-time look at a digital blind spot. When the merchant sees they are listed as closed on weekends, or that they have one review from 2018, or that they do not appear on Apple Maps at all—it hits them. Now you are not a salesperson. You are a problem solver. Why This Strategy Converts Into Sales The psychology behind it is simple: - It is low pressure. You are offering help, not a hard close. - It creates urgency. The problems are happening right now. - It builds authority. You are showing them something they did not know. - It feels customized. You performed research specifically on their business. The moment they say, 'How do we fix this?'—you have permission to present your solution. How to Deliver It for Maximum Impact Never just email the PDF. Walk them through it. Use a Zoom screen share or sit down in person. Ask them to explain what they see. Listen to their reactions. Highlight the worst issues without sounding negative. Then pause. Ask, 'How much business do you think this is costing you right now?' Now they are doing the math. You are selling without selling. From Audit to Action: What Comes Next The listing audit should be your entry point, not the finish line. Once they see the gaps, offer a listing management solution. But do not stop there. Use this moment to pivot into a full conversation about their digital presence: - Their website design and load speed - Their checkout process and payment options - Their review generation strategy - Their ad budget and funnel It all starts with listings—but you can take it anywhere. The Close Becomes Easy If the merchant is hesitant, offer this script: 'I can run a free scan for you. No pressure. If your listings look good, I will tell you. If they do not, I will show you exactly what is broken and how to fix it.' This disarms objections. It removes risk. And it opens the door for your full suite of solutions—from SEO to social media to merchant services. The Ultimate Appointment Setter Use the audit as your opener. Try this line: 'I am doing a few free listing audits this week for local businesses. It is not a sales call—just a quick look at how your company shows up online. Would you like one?' This works because it shifts focus away from selling and into service. And most business owners are curious enough to say yes. Why This Strategy Works for Payment Professionals Even if your core product is merchant services, this audit is your wedge. Start with, 'Before we talk about payments, would you like to see how your business is showing up online?' That question immediately elevates you above 90 percent of the industry. Once they see the value, bring in your other offerings—dual pricing, invoice tools, ACH, websites. Now you are not just a payment rep. You are their digital growth partner. Listing Visibility Ties Directly to Volume Every missed listing means fewer searches, fewer clicks, fewer calls—and ultimately, fewer payments processed. That hurts your merchant. And it hurts your residuals. Fixing listings does not just help SEO. It drives more people to the site, which increases the odds of completing a sale or payment. This is not fluff. It is flow. And volume is everything. Bonus Tip: Use Real-World Numbers Help the business owner quantify the impact. Say, 'If fixing your listings got you five more calls a week, and two of them turned into $300 jobs, that is $2,400 a month in new revenue. Is that worth $149/month to keep everything accurate and visible?' When you show return on investment in real dollars, the value becomes obvious. The Bottom Line A free listing audit is one of the fastest ways to build trust, start real conversations, and convert leads into full-service clients. It is not just about data accuracy—it is about visibility, trust, and transactional volume. From that first scan, you can open the door to websites, marketing, and merchant tools. You can shift from 'vendor' to 'partner.' And you can close with confidence. Want More? Want more content like this, built just for merchant services pros and digital marketers? We are dropping insights like this every week inside our exclusive Facebook and LinkedIn groups. Join the conversation, get real-time sales tips, and share what is working in the field. Click the link to join the tribe—because your mind is not right until your site is! If this helped you sharpen your pitch, like and share it with your team or someone in the trenches. Let us help each other win.
April 23, 2025
You Don’t Own a Website—You Hire One Think of your website like an employee. If it were sitting in your office right now, how would you rate its performance? Does it work 24/7? Does it generate leads? Process payments? Convert traffic into revenue? Or does it sit there, outdated, slow, and ineffective? That’s the mindset shift that matters. A website isn’t a tech tool—it’s a business asset. When built right, it’s the highest-performing employee on your team. Would You Keep This Employee? If your website were a team member, would they survive a performance review? - They show up late (slow load times) - They don’t give customers the right answers (bad UX) - They leave visitors confused (unclear CTAs) - They drop the ball at the point of sale (cart abandonment, broken forms) Most business owners would fire this kind of worker. But they tolerate it in their website every day—and lose revenue doing it. The Cost of a Broken Digital Front Door Your website is the first impression for almost every prospect. Whether they found you through a Google search, an ad, a listing, or a social post—they’re going to your site. If it is outdated, confusing, or not mobile-friendly, they bounce. And if they bounce, they don’t pay. That’s not just a missed opportunity—it’s a missed transaction. You are actively alienating current and potential customers. Every bounce is a missed swipe. Every confusing CTA is a missed invoice. Every slow load is a lost subscription. And it adds up fast. Why Most Business Owners Don’t See the Problem Ask 10 business owners when they last updated their site. Half won’t know. A few might say three years ago. One or two might say, 'We’re due.' Most of them view the website as a static business card. Something they check off a to-do list—not a live system that affects conversion rates, payment flow, and business credibility. They do not realize it’s costing them leads and hurting their residual volume—and that’s where you come in. Stop Selling Sites—Start Selling ROI You’re not pitching a website. You’re pitching: - More completed payments - More scheduled calls - Fewer abandoned carts - Faster checkouts - More trust at the point of sale Try this: “This site is going to make it easier for your customers to buy from you and pay you.” That’s the message. If they run dual pricing, ecommerce, invoice path, subscriptions—whatever it is—your site either helps or hurts conversion. Websites and Payments: Where It All Connects Let’s say you’re helping a business implement dual pricing. If their checkout page doesn’t explain it clearly, conversion drops. Or they send invoices via email with a 'Pay Now' button that links to a page that’s slow or not secure? That is lost revenue and trust is forfeited. The website is the infrastructure that supports payment flow. A good one increases volume. A bad one kills trust—and trust is everything when you’re asking for money. The Website Multiplies Every Marketing Dollar You can run the best Google Ads or paid social campaigns. But if the website isn’t ready to convert that traffic into action, you’re wasting spend. A strong homepage means better lead capture. A clean service page means more calls. A fast-loading checkout means more processed volume. Bottom line: better site = better ROI on everything else you’re doing. Pitching the Website as a Sales Machine When you pitch a new site, say this: “This site is going to increase your average transaction value, speed up how fast you get paid, and improve the conversion rate on every ad, listing, or email campaign you run.” That’s how you go from 'nice-to-have' to 'can’t live without it.' The Long-Term Value Play Here’s what makes this even more powerful: unlike ads that stop delivering the second you pause your budget, a high-performing website keeps working. It becomes your client’s digital HQ—collecting leads, closing sales, and pushing volume 24/7. Add a calendar link! Now it books appointments. Add payments! Now it collects revenue in real time. Add reviews! Now it builds trust without lifting a finger. Your Website Is the Top (And Heart!) of the Funnel If the homepage is weak, the whole strategy falls apart. But if it’s strong? Everything else gets easier: - Listings perform better. - Ads convert at higher rates. - Invoices get paid faster. - Recurring billing gets fewer cancels. That’s why the first question on any strategy call should be: “What’s your website doing for you right now?” From Expense to Asset: Reframe the Conversation Most clients think, 'Ugh, another $2,500 site build.' Your job is to say: “This isn’t $2,500 down the drain. It’s a tool that that will quickly provide you a return on investment and continue to produce for you in the future.” When you reframe the cost as an investment tied to predictable ROI, you change how they see the offer—and how fast they say yes. The Bottom Line A great website isn’t a luxury—it’s the launchpad for every marketing and merchant service you offer. It improves conversions. Increases processed volume. Lowers churn. Boosts ROI. So next time a client says, 'I already have a site,' ask this: 'Is it making you money—or costing you customers?' Then show them how to fix it. Because when your site works, everything else does too. Want More? Want more content like this, built just for merchant services pros and digital marketers? We’re dropping insights like this every week inside our exclusive Facebook and LinkedIn groups. Join the conversation, get real-time sales tips, and share what’s working in the field. Click the link to join the tribe—because your mind’s not right ‘til your site is! If this helped you sharpen your pitch, like and share it with your team or someone in the trenches. Let’s help each other win.
April 23, 2025
E-Commerce Should Be Simple. But Most Sites Blow It. Selling online should feel like passive income. You build it, people buy, and money flows. But most merchants build it... and then nothing happens. Why? Because their site is unintentionally repelling customers. The products may be great—but the experience isn’t. And that experience is what drives—or kills—transactions. Mistake #1: Homepage Confusion Your homepage is your store’s front window. It should tell people exactly what you sell, why they should care, and what to do next. If your homepage is cluttered, confusing, or lacking a call-to-action (CTA), people leave. The fix? Use clear headlines, strong CTAs like 'Shop Now' or 'Book a Demo,' and declutter the space. Think like a customer, not a designer. Mistake #2: Slow Load Times If your site takes more than 3 seconds to load, half your visitors are already gone. Amazon found every 100ms of load time drop = 1% in sales lost. You’re not Amazon, but that rule still applies. Tools like Google PageSpeed Insights can show what’s slowing you down. Compress images, reduce scripts, and pick better hosting. Because time *is* money. Mistake #3: Checkout Confusion Ever get to checkout and abandon the cart because it felt like applying for a mortgage? The same dynamics apply here. Too many required fields, unexpected fees, or poor mobile functionality kill conversions. Make it simple: guest checkout, auto-fill, upfront pricing, and multiple payment methods. PayPal, Apple Pay—give people the frictionless path to 'buy'. Mistake #4: Weak Product Pages Product pages should sell—period. If they only show a price and a bland description, you’re losing money. You need high-quality images (yes, more than one), benefit-focused copy, and social proof. Trust badges help. Shipping clarity helps. And video? That’s conversion rocket fuel. The goal is to make people say, 'Yep, this is exactly what I need.' Mistake #5: No Retargeting Let’s say someone added a $140 product to their cart and then bounced. Without retargeting, that customer is gone forever. But with retargeting ads on Meta or Google, or follow-up email/SMS flows, you can bring them back. Maybe they got distracted. Maybe they weren’t ready. Either way, you’ve got one more chance to close. Mistake #6: No Mobile Optimization 60–70% of traffic is mobile. So if your checkout button is tiny, your images take forever to load, or your fonts look like ants—you’re losing sales. Responsive design isn’t optional. It’s essential. Test your site on multiple devices and prioritize ease of use on every screen. Mistake #7: No On-Site SEO If no one can find your products on Google, they can’t buy them. Product and category pages should be optimized with keywords people actually search for. Meta titles, meta descriptions, image alt tags— Everything matters . They help search engines understand what you sell and send buyers your way. Mistake #8: No Customer Service Options If customers can’t get questions answered fast, they’ll bounce. Live chat tools like Tidio or Intercom increase trust and conversion. At minimum, have a working contact form, clear FAQ, and a visible way to get in touch with you. Bonus points for automated chatbots with smart responses. Mistake #9: Not Capturing Emails Traffic without data is wasted opportunity. Most people won’t buy on their first visit, but if you grab an email, you can follow up forever. Use pop-ups (the good kind) that offer 10% off, a free guide, or early access. Then automate your email flows—welcome, abandon cart, win-back, promotions. It’s eCommerce 101! Mistake #10: No Trust Signals People are skeptical. So if your site has zero reviews, no visible security, and your layout feels 2008… they’re bouncing. Add SSL (visible lock icon), show real reviews, feature return policies and secure payment options. Let people know they’re safe spending money with you. Payments Pros: This Is Where You Shine Every problem above leads to one outcome: fewer completed transactions. As a merchant services pro, your job is to drive more volume, reduce friction, and improve trust. A clean, optimized eCommerce site directly increases swipes, clicks, invoices paid, and subscriptions billed. This is not just a 'nice-to-have.' It’s a revenue multiplier—for them *and* for your residuals. The Bottom Line Fixing a broken site isn’t just a favor—it’s a strategy. E-commerce isn’t about flashy design—it’s about clarity, trust, speed, and function. When the flow works, the volume flows. If you want to help your merchants grow, retain more customers, and reduce chargebacks—start here. Audit the site. Spot the friction. Solve it. Then watch the transactions pile up. 
April 23, 2025
Spoiler: Features Don’t Sell—Benefits Do Business owners don’t get excited about 'responsive layouts' or 'custom widgets.' They get excited about ringing phones, filled appointment books, and cash in the bank. If you want to sell websites effectively, every word out of your mouth needs to connect to a clear benefit—and ideally, a financial outcome. The Feature Trap: Why Most Pitches Fall Flat Reps love talking tech. They get excited about frameworks, APIs, and shiny new integrations. But merchants? They glaze over. The second you say 'JavaScript animations,' they’re thinking about payroll and wondering if they’ll make rent this month. You’ve got to speak their language: leads, customers, sales, payments. Turn Features Into Revenue Drivers Here’s how to reframe your pitch: - 'Mobile Optimization' becomes 'You’ll get more orders from mobile shoppers, especially on weekends and evenings.' - 'SSL Certificate' turns into 'Customers won’t hesitate to enter credit card info.' - 'Live Chat' becomes 'You’ll capture leads who would’ve bounced without asking their one last question.' - 'Speed optimization' = 'More people stick around long enough to hit that buy or book button.' What Business Owners Actually Want Let’s make it plain. They want: - More phone calls - More online orders - More booked appointments - More invoice payments submitted - Better ROI from paid ads - Fewer abandoned carts That’s the pitch. That’s the focus. That’s what separates you from every other rep pushing templates and DIY builders. Your Website Is a Payments Tool—Not a Pretty Poster Here’s the big one: if your site doesn’t help customers pay, it’s broken. Whether you’re selling dual pricing, invoice links, ACH, or ecommerce—none of it works without a clean, high-converting website. The tech stack means nothing if the front end confuses people or loads like it's on dial-up. The Website Is the Foundation of the Funnel Every marketing channel—Google, Facebook, TikTok, listings, email—leads to one place: the website. If that destination sucks, you just wasted a bunch of money driving traffic to a dead end. If it converts? Now you're maximizing ROI on every dollar spent. Good websites multiply. Bad websites bleed cash. The Payments Tie-In You Can’t Skip Let’s take it further. You’re offering a VIV site and dual pricing. Great. But if the page where the customer selects pricing is clunky or confusing? They bounce. That’s a missed swipe, a lost invoice, a failed ACH, and a drop in your residual. The design, the layout, the copy—they all impact volume. And volume is the game. Use ROI-Based Framing in Your Pitch Let’s say their average ticket is $200, and they get 100 site visits per week. A 2% conversion rate gets them 2 sales. But if a new site pushes them to 5%? That’s 5 sales—or $1,000 a week. $4,000/month. $48,000/year. Ask: 'Would you spend $2,500 on a site that helps generate $48,000 in sales this year?' That’s not a tech conversation—it’s a business conversation. Handle the 'We Already Have a Site' Objection Like This 'Awesome. When’s the last time that site brought in a new customer?' This shifts the focus from existence to performance. Offer a quick audit—point out slow load times, clunky nav, or an outdated mobile experience. If you can find friction, you can find the close. Use Case Studies to Land the Plane Real stories sell better than PowerPoints. Example: 'We revamped a local dentist’s site and added online booking—appointments jumped 40% in 30 days.' Or: 'An HVAC client simplified their checkout process and saw a 33% lift in paid deposits.' These are proof points. Use them. Stacking Payments Tools on a Solid Site Once the website is dialed in, you can plug in invoice path, dual pricing toggles, checkout plugins, subscriptions, upsells—whatever your tech stack includes. But it all depends on that foundation. If the site works, every other tool you sell works better. Make the Value Crystal Clear Instead of: 'Our site package includes mobile optimization and live chat.' Say: 'This site is designed to turn clicks into calls, visitors into buyers, and browsers into booked appointments.' Outcomes > features. Always. Bonus Tip: Use Visual Demos During the Pitch Show the difference between a clean, modern homepage and a clunky one. Use live examples. Ask which one they'd trust with their credit card info. This is how you anchor credibility and create urgency to upgrade. What to Say When They Ask 'Can I Just Use Wix or Squarespace?' 'Sure. You can also cut your own hair. But is that really how you want to present yourself to a paying customer?' Merchants need to understand that professional design isn’t just about style—it’s about conversion. You get what you pay for—and what you build yourself is rarely optimized to generate leads or collect payments efficiently. Real-World Scenario: The Broken Booking Flow You’re working with a med spa. Their old site had a great design—but the booking form was buried. Customers had to click three times just to get to the calendar. We rebuilt the site, put the 'Book Now' button front and center, made it mobile-first, and added automated email confirmations. Result? Booking volume doubled in six weeks. That’s what smart UX tied to payments looks like. The Bottom Line You’re not selling websites. You’re selling outcomes: more leads, more calls, more revenue, more processed payments. The right site turns your merchant’s business into a conversion machine. It multiplies every campaign and strengthens every tool you add after. Sell the value. Tie it to volume. And close the deal.
April 23, 2025
Let’s Be Honest—No One Wants to Pay for What They Don’t Understand And that’s the biggest hurdle in selling listing management. Business owners hear “listings,” and they picture their nephew updating Yelp once in 2019. So, when you hit them with a $149/month price tag, they hit you with the “we’re good” before you can even show them a scan. Start With the Cost of Invisibility When someone searches for “roof repair near me,” who do they call? Answer: whoever shows up first with complete info, great reviews, and a working phone number. That listing spot isn’t just digital real estate—it’s a pipeline to processed payments. If your merchant doesn’t show up—or worse, shows up wrong—that’s not just bad SEO. That’s a missed swipe. A missed invoice. A missed deposit. Now multiply that across 30–40 searches a week. That’s potentially thousands of dollars in lost volume every day. Make It About Revenue, Not Listings Don’t open with, “We sync 60+ directories.” That’s features. Instead, lead with impact: “What would 5 more calls a week mean to your business? Because your listings are costing you that—every week.” Now you’re not talking about tools. You’re talking about money. The ROI Formula That Lands Every Time Use this simple, proven framework: 1. Show the issue — “Your hours are wrong on 4 major directories.” 2. Quantify the loss — “These platforms get thousands of local searches.” 3. Tie it to action — “Fixing this could bring in 10–20 more calls per month.” 4. Connect to revenue — “If even 3 of those turn into $200 sales, that’s $600 right there.” You’ve now positioned a $149/month tool as a potential $600–$2,000 return. Use the Listing Audit as a Visual Punch Forget bullet points. Show them. Pull up Google, Yelp, Facebook, Apple Maps. Show the mismatched info, missing reviews, or no photos. Then say: 'We can fix all of this and keep it fixed—automatically.' That’s when they realize you’re not selling a product. You’re solving a problem they didn’t even know they had. Sell Outcomes, Not Features Business owners don’t want to 'manage listings.' They want: - More visibility - More calls - More reviews - More booked appointments - More online orders - More processed volume Listing management is just the vehicle. The payoff is volume and profit—plain and simple. Tie It Directly to Payments Here’s the magic phrase: 'You can’t process payments from a customer who never calls you.' That line snaps the merchant back into focus. Because listing management isn’t a marketing thing—it’s a revenue thing. It’s about putting their business in a position to take more swipes, issue more invoices, and reduce missed opportunities. That’s how merchant services pros need to frame it. Preempt the Price Objection Don’t wait for them to question the cost. Flip the script: “I know $149/month sounds like a lot—until you realize your current setup might be costing you thousands.” Let that sit. Then show them how listings done right drive high-margin traffic that doesn't require ad spend or ongoing PPC budgets. Explain the Compounding ROI Unlike ads that stop when the budget runs dry, listings build trust and momentum. Every week their info is accurate, they climb the search rankings. They get more impressions. More clicks. More calls. The result? More payments, more volume, and higher retention because customers can actually find and trust them. Bundle It. Don’t Discount It. Want to sweeten the deal? Include listing management in your broader offering—but never downplay its value. Say: 'We’ll include listing management as part of your local growth suite. It’s $149 on its own, but bundled with review gen and SEO, it becomes your visibility engine.' Now you’re creating value, not cutting cost. Close With Confidence Listing management isn’t a maybe. It’s a must. And at $149/month, it’s one of the easiest ROI conversations you’ll ever have. You’re not selling a service. You are selling: - 5 to 10 more leads per week - Better Google visibility - Fewer missed calls - And yes—more transactions processed Because when your merchant’s info is right, their revenue flows right with it. The Bottom Line Listing management isn’t about syncing data. It’s about stacking dollars. Every inaccurate listing is costing your merchant in missed traffic, trust, and transactions. When you frame it around what they stand to gain—not what it costs—you win the sale and position yourself as a true revenue consultant. Want More? Want more content like this, built just for merchant services pros and digital marketers? We’re dropping insights like this every week inside our exclusive Facebook and LinkedIn groups. Join the conversation, get real-time sales tips, and share what’s working in the field. Click the link to join the tribe—because your mind’s not right ‘til your site is! If this helped you sharpen your pitch, like and share it with your team or someone in the trenches. Let’s help each other win.
March 10, 2025
E-Commerce Payment Options: The Best Solutions for Higher Sales Imagine this—you've got a customer browsing your store, they've filled their cart, they’re at checkout… and then they vanish. What happened? In many cases, it's because their preferred payment option wasn't available. In fact, studies show that 9% of shoppers abandon their cart simply because the store didn’t offer their preferred way to pay. The takeaway? If you’re not offering the right mix of payment options, you’re losing sales. Let’s break down the best e-commerce payment solutions and how they can help you increase conversions, reduce cart abandonment, and boost revenue. Why Offering Multiple Payment Options Matters Shoppers today expect convenience and flexibility when they pay. They want: Speed – A quick, frictionless checkout process. Security – Trustworthy and recognizable payment options. Choice – The ability to pay the way they prefer. By expanding your payment options, you can appeal to more customers, reduce frustration, and increase completed purchases. So, what are the must-have payment methods for e-commerce in 2025? Let’s dive in. 1. Credit & Debit Cards (The Essentials) If you run an e-commerce store, credit and debit cards are a non-negotiable. They’re still the most widely used payment method for online purchases.  Why They Matter: Everyone has them – 80%+ of online shoppers use credit or debit cards. Easy to integrate – All major payment gateways accept them. Trust factor – Recognizable card networks (Visa, Mastercard, Amex, Discover) build credibility. How to Optimize Card Payments: Offer a seamless checkout experience with saved card details for returning customers. Enable autofill for faster payment entry. Ensure PCI compliance for secure transactions. Bottom Line: Credit and debit cards should always be an option. 2. Digital Wallets (Faster, More Secure Payments) Digital wallets like Apple Pay, Google Pay, and PayPal are rapidly becoming the go-to choice for many shoppers. Why They Matter: Faster checkout – No need to enter card details manually. More secure – Uses encryption and tokenization for added safety. Higher mobile conversion rates – Perfect for one-click payments. Best Digital Wallets to Offer: PayPal – Trusted by millions, great for international transactions. Apple Pay & Google Pay – Ideal for mobile shoppers. Amazon Pay – A great option for Amazon users who want a faster checkout. Bottom Line: Digital wallets streamline the checkout process and help prevent cart abandonment. 3. Buy Now, Pay Later (BNPL) – Attract More Buyers BNPL services like Afterpay, Klarna, and Affirm allow customers to split their payments into smaller installments—without interest in many cases. Why BNPL is a Game-Changer: Increases order value – Shoppers are more likely to buy higher-priced items when they can spread payments out. Reduces sticker shock – Makes expensive purchases feel more affordable. Attracts younger shoppers – Millennials and Gen Z love BNPL options. Popular BNPL Services: Afterpay – Split payments into four interest-free installments. Klarna – Offers multiple flexible payment plans. Affirm – Allows financing for larger purchases. Bottom Line: BNPL can increase conversion rates and make high-ticket items more accessible. 4. Cryptocurrency (The Future of Payments?) Crypto payments are gaining traction as businesses look to attract tech-savvy and privacy-conscious shoppers. Why Consider Crypto? Lower transaction fees – No middleman fees like credit cards. Borderless payments – No exchange rate issues. Attracts new customers – Crypto users actively seek businesses that accept Bitcoin and other digital currencies. Popular Crypto Payment Gateways: BitPay – Accepts Bitcoin, Ethereum, and other major cryptocurrencies. Coinbase Commerce – Simple crypto payment processing for merchants. Strike – Uses Bitcoin’s Lightning Network for fast, low-cost payments. Bottom Line: Crypto is still a niche payment method, but it’s growing. Offering it can set your business apart. 5. Bank Transfers & Direct Debit (For Large Purchases & B2B Transactions) Bank transfers and ACH payments allow customers to pay directly from their bank accounts—ideal for larger purchases and B2B transactions. Why Bank Transfers? Lower fees – Cheaper than credit card transactions. Secure payments – Less risk of fraud. Good for high-value purchases – Common in B2B and high-ticket e-commerce. Popular Services: Plaid – Connects directly to customer bank accounts. GoCardless – Ideal for direct debit transactions. Stripe ACH – Seamlessly integrates bank payments. Bottom Line: Great for B2B stores, high-ticket items, and subscription-based services. 6. Local Payment Methods (For Global Expansion) If you sell internationally, you need to offer payment options that local shoppers trust. Top Regional Payment Methods: Alipay & WeChat Pay – Essential for selling in China. iDEAL – The most popular payment method in the Netherlands. Boleto Bancário – A must-have for businesses selling in Brazil. SEPA Direct Debit – Preferred in Europe for bank-to-bank transfers. Bottom Line: If you sell internationally, local payment options can make or break your success in different markets. 7. Subscription & Recurring Payment Options If you sell subscriptions (e.g., SaaS, memberships, or subscription boxes), you need a seamless recurring billing system. Best Recurring Payment Solutions: Stripe Subscriptions – Flexible plans with automated billing. Chargebee – Advanced subscription management. Recurly – Handles complex billing needs. Bottom Line: A frictionless subscription payment system increases retention and customer lifetime value. How to Choose the Best Payment Options for Your Store Now that you know the top e-commerce payment methods, how do you decide which ones to offer? Ask Yourself These Questions: Who is my target audience? Younger shoppers love BNPL, while B2B customers prefer bank transfers. What’s my average order value? Higher-priced items benefit from BNPL and credit cards. Do I sell internationally? If yes, consider adding local payment methods. How important is mobile checkout? Digital wallets are a must for mobile users. The Ideal Payment Mix (For Most Stores): Credit/Debit Cards (Visa, Mastercard, Amex) PayPal + Digital Wallets (Apple Pay, Google Pay) Buy Now, Pay Later (Afterpay, Klarna, Affirm) Bank Transfer or ACH Payments (For high-ticket or B2B sales) Local Payment Methods (If selling internationally) Final Thoughts: Make Checkout Easy, and Sales Will Follow Customers want options, and the easier you make it for them to pay, the more sales you’ll close. Offer multiple payment methods—don't just rely on credit cards. Make checkout seamless—reduce friction and speed up transactions. Think globally—if you're selling internationally, local payment methods matter. By offering the right payment solutions, you can boost conversions, reduce cart abandonment, and increase revenue—without spending more on traffic.
March 10, 2025
How to Get More Local Customers with Simple Website Fixes Ever searched for a coffee shop or a plumber near you and picked the one that popped up first? That’s local SEO in action. If your business isn’t showing up when people search for what you offer in your area, you’re leaving money on the table. Here’s the deal—46% of all Google searches are for local businesses. And 76% of people who search for something nearby visit a business that same day. If you’re not showing up, your competitors are. But don’t worry—fixing this is easier than you think. Let’s break down how to optimize your website for local SEO so you can attract more customers without spending a fortune on ads. Step 1: Set Up (and Optimize) Your Google Business Profile If you do only one thing from this list, make it this: Claim and optimize your Google Business Profile (GBP). Your GBP (formerly Google My Business) is what makes you show up on Google Maps and in the Local Pack (those top three businesses that show up when someone searches for a service nearby). How to Get Your GBP Right: Claim your business at Google Business Profile. Make sure your business name, address, and phone number (NAP) match exactly everywhere online. Pick the right business categories (Google allows multiple). Write a compelling business description with relevant keywords. Upload high-quality photos of your location, products, or services. Keep your hours updated, especially during holidays. Get customer reviews and always respond to them. Why this works: Your Google Business Profile is what makes your business visible when people search locally. If it’s optimized, you’re way more likely to show up in Google’s Local Pack. Step 2: Use Local Keywords on Your Website If you want Google to know where you are and what you do, you’ve got to say it—on your website. Where to Add Local Keywords: Page Titles & Meta Descriptions – Instead of “Best Roofing Services,” try “Best Roofing Services in Denver.” Headings & Content – Naturally work in your city or neighborhood (e.g., “Proudly serving Chicago for over 10 years”). Image Alt Text – Instead of “storefront,” use “Austin coffee shop with outdoor seating.” Footer – Include your full business name, address, and phone number (NAP). Pro Tip: Use free tools like Google Keyword Planner to find high-traffic local search terms. Step 3: Create Location-Specific Pages If your business serves multiple locations, don’t just list all the cities on one page. Instead, create a separate page for each location. Example: A law firm with offices in Dallas, Austin, and Houston should have: yourlawfirm.com/dallas yourlawfirm.com/austin yourlawfirm.com/houston Each page should include: A unique description of your services in that area Customer testimonials from local clients A Google Maps embed of your location Location-specific FAQs Why this works: Google ranks individual location pages higher than generic service pages. Step 4: Get Your Business Listed Everywhere (Citations Matter) Google trusts businesses that are mentioned consistently across the web. These mentions (called citations) help you rank better in local searches. Where to List Your Business: Google Business Profile (you already did this, right?) Yelp Bing Places Facebook Business Apple Maps Industry-specific directories (e.g., Avvo for lawyers, ZocDoc for doctors) Why this works: The more Google sees your business info online, the more legit you look. Just make sure your NAP info is exactly the same on every listing. Step 5: Make Sure Your Website is Mobile-Friendly Fact: 60% of local searches happen on mobile phones. If someone finds your site but has to zoom in to read text, pinch to scroll, or wait forever for it to load, they’ll bounce fast. Mobile Optimization Checklist: Use a responsive design that adjusts to any screen size. Make sure your site loads in under 3 seconds (test it here). Keep buttons big and easy to tap. Reduce popups that block the screen. Why this matters: Google ranks fast, mobile-friendly websites higher in search results. Step 6: Get More Reviews (They Help You Rank) If two businesses offer the same service, but one has tons of great reviews and the other has none, which one would you choose? Exactly. How to Get More Reviews: Ask happy customers for reviews right after a purchase or service. Send a follow-up email or text with a direct link to your review page. Offer a small discount or incentive for leaving a review. Reply to every review—good or bad. Why this works: Reviews build trust and help you rank higher in search results. Step 7: Add Local Schema Markup (For SEO Nerds) Okay, this one is a little technical—but it’s worth it. Schema markup is code that helps Google understand your business details faster. How to Add Schema Markup: Use Google’s Structured Data Markup Helper to generate schema code. Add Local Business Schema to your homepage. Include your review ratings, address, phone number, and business type in the code. Why this works: Schema markup helps Google understand what your business does, which improves your rankings. Step 8: Create Content That Attracts Local Customers If you want to dominate local search, create content for your community. Ideas for Local Content: Local event guides – “Top 10 Fall Festivals in Nashville.” Customer success stories – “How We Helped a Denver Business Save 30% on Web Design.” Local service pages – “Best Roofing Services in Atlanta – What You Need to Know.” Why this works: Google loves helpful, local content—and so do customers. Final Thoughts: Get More Local Customers (Without Ads) You don’t need a massive marketing budget to get more local customers. You just need to tell Google who you are, where you are, and what you do—clearly and consistently. Quick Recap: Claim & optimize your Google Business Profile. Use local keywords throughout your website. Create separate pages for each location. List your business on directories (Yelp, Facebook, Bing). Make your website mobile-friendly. Encourage more customer reviews. Use schema markup to help Google understand your business. Publish local content to attract nearby customers.  Follow these steps, and you’ll rank higher in search results, drive more traffic, and get more customers—without spending a dime on ads. Want more expert SEO tips? Hit that follow button.
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